Useful information for your holiday
at Sonnhof Royal
We kindly ask you to leave the apartments by 9.30 am on your day of departure. Check-in from 9.30 am to 5.00 pm. The apartments are ready for occupancy from approx. 4.00 pm. Earlier check-in is possible if the apartment is ready for occupancy.
Please give us a call if you arrive later than 5.00 pm.
We ask our guests not to smoke in any apartment. You are welcome to enjoy smoking on the balcony or terrace. Thank you for your understanding.
NEW: In spite of the pandemic status, the European Travel Insurance has insurance coverage from 29 May 2020 if you suffer from COVID-19.
More details on this favor can be found here .
90 days before arrival 40 %
30 days before arrival 70 %
07 days before arrival 90 %
01 day before arrival 100 %
The cancellation conditions are valid independently of whether the cancelled apartments or rooms are re-let in whole or in part.
In times like these, we want to offer you the greatest possible flexibility. We have therefore adjusted our cancellation conditions for the 2021/2022 winter season. Cancellation free of charge is possible up to 8 days before arrival. All direct bookings for stays up to 18.04.2021 can be canceled free of charge at any time in the event of a ban on entering or leaving the country.
Cancellation free of charge is possible up to 8 days before arrival
Up to 7 days before arrival 70% of the total price
Up to 6 days before arrival 90% of the total price
In the event of late arrival / early departure: 100% of the total price without deductions
All direct bookings for stays between 05.12.2020 and 10.04.2021 can be canceled free of charge at any time in the event of a ban on entering or leaving the country.
What happens if the borders remain closed?
Don't worry. If arrival is not possible due to closed borders, you can of course cancel or rebook your holiday free of charge.
The reservation is guaranteed as soon as you have confirmed it in writing (by fax, e-mail) and transferred a deposit free of charge to our account at Raiffeisenbank Oberland. The remaining amount of your accommodation costs can be paid in cash on the day before departure.
IBAN: AT 36 3631 5000 0031 2413
Cash payment. We also accept Bankomat, MasterCard and Visa.
We would like to point out that we provide 1 parking space per apartment, for bookings of 6 people or more there are 2 parking spaces available.
The apartments are booked for the number of people you specified, additional people are only possible if an agreement is made via telephone or in written and for an extra charge. Children are additional persons, too!
Fresh bread rolls can be ordered at the reception until 11.00 am the day before. The rolls can be picked up the next morning at the collection point in the house.
Untere Dorfstr. 23
Raiffeisenbank Serfaus Fiss
Towels, bath towels and tea towels are changed once a week for stays of 7 days.
If you stay 14 days, the linen (bed linen, towels, shower towels and tea towels) can be changed after 7 days on request.
The resort tax of € 2.60 will be billed separately. Children born in 2005 or later do not pay the resort tax.
The apartment prices are for the specified number of people, exclusive of resort tax and end-of-stay cleaning fee.
For bookings of up to 6 nights.
All doctors in Serfaus-Fiss-Ladis have an in-house pharmacy where you can get all common medicines.
Stadt-Apotheke zur Mariahilf in Landeck
Tel.: 0043 5442 62234
Apotheke Pontlatz in Landeck
Tel.: 0043 5442 62737
If you feel sick and need a doctor, you can contact them directly - general practitioners:
Dr. Stengg in Fiss - Private doctor with in-house pharmacy
Tel.: 0043 5476 6090
Dr. Köhle (Med Serfaus) in Serfaus - Private doctor with in-house pharmacy
Tel.: 0043 5476 53000
Dr. Krehn in Ried - Health service doctor
Tel.: 0043 5472 22110
Dr. Plangger in Prutz - Health service doctor
Tel.: 0043 5472 6202
Dr. Antretter in Prutz - Dentist
Tel.: 0043 5472 2377
DDr. Csobod in Ried - Dentist
Tel.: 0043 5472 21255
General public hospital St. Vinzenz in Zams
Tel.: 0043 5442 600
Private hospital Medalp in Imst
Tel.: 0043 5418 51100
24h Hotline: 0043 699 16119988
Medical emergency service (daily at night, as well as Friday to Sunday, public holidays)
Tel .: 141 or ambulance Tel.: 144
Fire department: 122
Mountain rescue: 140